![]() Uninstall and reinstall the game if you are still experiencing the error.After the console shuts down, press the Xbox button on the console again to restart. Alternatively, if the console appears to be frozen or the Guide cannot be accessed, press and hold the Xbox button on the front of the console for about 10 seconds until the console turns off.Press the Guide button on your controller, go to Settings, and select Restart console.Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.Press and hold the PlayStation button on your controller. ![]() Choose “System Software Update” and allow any system updates to install.Select Settings at the top of the PlayStation home screen.Make sure your PS4’s system software has the most recent update: Select “Check For Update” and install any updates that are available.Highlight the game you’re playing and press the Options button on your controller.Make sure your game software is up to date: ![]()
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